Taking Ayurveda Global: From India to Australia - How The Ayurveda Experience is delivering faster at reduced costs

Meet our client: The Ayurveda Experience

The Ayurveda Experience is reshaping modern health, wellness, and lifestyle through an  ancient & holistic science over 5,000 years old. Contributing significantly to the widespread adoption of Ayurveda in the West, The Ayurveda Experience boasts of a diverse portfolio of lifestyle products.

Key Metrics:

• Achieved 100% Same Day Fulfillment
• Reduced Shipping time by 40%
• Reduced Shipping costs by 6%

Localizing the Brand: Initial Pain Points

• Long Transit Times (7-15 Days)
• Heavy Shipping Costs
• Lack of visibility on inventory health

“Looking at the industry, we are seeing Same Day Delivery, Next Day Delivery to reduce the wait time [for customers] and that is why Locad came into the picture.” says Harsh, Marketing Associate at The Ayurveda Experience.

Bridging the gap: The Locad Solution

Faster and Cost-Efficient Shipping

• Achieved Same Day Fulfillment.

• Optimized shipping with the Economical Last Mile feature on the Locad Dashboard, which automates carrier selection based on price and serviceability.

• Locad’s warehouse and system fulfillment capabilities have enabled products to reach customers 40% faster.

Tech-enabled growth

• Switched to automated handling of demand surges with Locad’s Inventory Forecasting feature.

• Increased visibility towards inventory health and enhanced reporting with real time data updates for efficient decision making across inventory, order management, and last mile. 

Enhanced Customer Experience

• Reduced delivery time  from 7-15 days to 3-5 days.

• Real-time collaboration with Locad to ensure quality customer experience.

Customer Support

• The Locad team acts as a primary source of support for any escalations.

• Enhanced visibility on shipment tracking, thus enhancing brand’s communication with their customers.

Speak with a specialist: business.au@golocad.com